Conflict Resolution Training For Enterprise Success
Posted by Antony Ivor on Tuesday, March 27, 2012
Under: Education
Conflict resolution training goes by other names depending on the degree program and also the awareness that one is pursing. Degree programs are also recognized by names for example negotiation training, peace studies, dispute resolution, reconciliation, and conflict mediation. Additionally, it can depend on whether one is pursuing the degree from the school of business, school of law, international relations department, political science department, or a public policy degree as well as other program. This also determines the kinds of courses that may be essential for finishing curriculum requirements.
While conflict is a fact of life, it doesn't have to be necessarily a negative thing. Conflict, when handled skillfully can result in productivity, innovation and growth. This is particularly so in business and social negotiations. As an example if one is a mediator in procurement and contract negotiation, one can assist the organization strike the best deals in the best rates.
On the whole, conflict resolution training tends interdisciplinary with essential syllabus via various departments that include ethics, psychology, counseling, policy, organizational development, sociology, interpersonal communications, cross-cultural communication, leadership and management, and law and legal problem solving. This obviously will be different by program, however the degree program will probably be grounded in several disciplines. Moreover, course courses may be part of the program and may consist of Conflict theory, Negotiation Theory, Dispute Systems Design, and Alternative Dispute Resolution.
The goals of the program will vary, but may include learning the following: Strategies for Conflict Management, Conflict Types, Managing Negative Behavior, Conflict Management Models, Managing Disputes, Conflict Variations, Managing Hostility and Aggression, and Balancing Assertiveness and Empathy to mention a few areas. These skills require both a theoretical and practical approach to confliction management, and classes may also use modeling, role-playing, hands-on skills clinics, internship or practicum, and even examining authentic cases studies.
Students attain skills in intercultural communication, coaching, dispute resolution planning, substitute methods to dispute resolution, requires analysis, program evaluation, facilitation, negotiation, and mediation. What can I do with conflict resolution training you may ask?
Based on ones earlier training and credentials, the United States Bureau of Labor Statistics suggests that many job titles include arbitrators, mediators, conciliators, judges, magistrates, and other Judicial Employees. These titles of course assume that one has some training in law and legal matters. For experts working in international settings like Foreign Service, the United Nations, Red Cross, and other non-governmental organizations (NGOs) they may work in conflict zones and policy development as part of their professional commitments.
Conflict resolution and mediation trainees originate from a variety of areas which include: human resource management, education, business leadership, project management, law enforcement, social services, lawyers, government, healthcare, non-profit management and even more. In other words, any area that involves human interaction, and that may require mediation or dispute resolution techniques would reap the benefits of programs in this discipline. With regards to the level of income with conflict resolution training, this will vary based upon all the factors that are mentioned above. For example if one is presently a lawyer, it is likely that one’s income would be based upon that, while if your are trainer as a counselor, the income would also be based upon that. It's however, a beneficial addition for one to have to their curriculum vita.
In : Education
Tags: conflict resolution training negotiation training online conflict resolution courses dispute resolution training conflict management training